Privacy Policy

Mortgage Delivery Guy (“Mortgage Delivery Guy,” “MDG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, forms, and communication channels.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit https://mortgagedeliveryguy.ca, contact us, submit an inquiry, apply for mortgage-related services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Mobile or telephone number
• Home address
• Employment and income information
• Financial information
• Mortgage and property information
• Credit-related information, where applicable and authorized
• Information submitted through contact forms, pre-qualification forms, applications, or other website forms
• Communications you send to us by email, phone, text message, or other channels

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website visits
• Referring websites
• Cookies and similar tracking technologies

2. How We Use Your Information

Mortgage Delivery Guy may use your personal information to:

1. Respond to your inquiries and requests
2. Provide mortgage-related information and services
3. Assess mortgage and financing options
4. Process pre-qualification or mortgage-related applications
5. Communicate with you regarding your inquiry or application
6. Schedule consultations or mortgage strategy sessions
7. Provide customer support
8. Improve our website, services, and customer experience
9. Send relevant service-related communications
10. Send marketing or promotional communications when permitted by law or with your consent
11. Comply with legal, regulatory, licensing, and professional obligations
12. Protect against fraud, unauthorized activity, or other security risks

3. Mortgage and Financial Information

Certain mortgage services may require us to collect sensitive financial, employment, income, property, and credit-related information.

This information may be used to evaluate your mortgage situation, identify potential financing solutions, and communicate with lenders, financial institutions, mortgage partners, or other authorized service providers as necessary to provide the services you request.

Where required, we will obtain appropriate consent before collecting, using, or disclosing sensitive personal or financial information.

4. Text Messaging and SMS Communications

If you provide your mobile phone number and consent to receive text messages from Mortgage Delivery Guy, we may send you text messages related to:

1. Mortgage inquiries
2. Appointment reminders
3. Application updates
4. Document requests
5. Customer service communications
6. Mortgage-related information
7. Service updates
8. Promotional or marketing communications, where permitted and where you have provided the required consent

Mobile Number Non-Sharing

Mortgage Delivery Guy does not sell, rent, share, or disclose mobile phone numbers to third parties or affiliates for their marketing or promotional purposes.

Mobile numbers collected for SMS communications are used solely by Mortgage Delivery Guy and authorized service providers supporting our communications and business operations, subject to appropriate confidentiality and data protection requirements.

Your mobile phone number and SMS consent information will not be shared with third parties for their own marketing purposes.

Message Frequency

Message frequency may vary depending on your interaction with Mortgage Delivery Guy, your mortgage application or inquiry, appointments, requested services, and communication preferences.

You may receive recurring or occasional messages based on the services you request and your ongoing relationship with us.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for receiving or sending text messages according to your mobile service plan. Mortgage Delivery Guy is not responsible for any charges imposed by your mobile carrier.

Opting Out of SMS Messages

You may opt out of receiving marketing or recurring SMS messages at any time by replying:

STOP

After opting out, you may receive a confirmation message. You may continue to receive certain communications where permitted or required for active transactions, services, or legal purposes.

For assistance, reply:

HELP

or contact us directly at:

Phone: 416.848.0469
Website: https://mortgagedeliveryguy.ca

5. Consent to Communications

By submitting your contact information through our website or other communication channels, you may consent to being contacted by Mortgage Delivery Guy regarding your inquiry, requested services, mortgage application, appointments, or related business matters.

Consent to receive marketing communications is voluntary and may be withdrawn at any time, subject to applicable legal requirements.

Providing consent to receive text messages is not a condition of purchasing or obtaining mortgage services.

6. How We Share Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to provide our services, including to:

1. Mortgage lenders and financial institutions
2. Mortgage brokerage partners
3. Credit reporting agencies, where authorized
4. Legal, accounting, or professional advisors
5. Technology and website service providers
6. Customer relationship management and communication service providers
7. Government agencies or regulatory authorities when required
8. Other service providers necessary to process or support requested mortgage services

All disclosures are made only where reasonably necessary, authorized, required by law, or supported by your consent.

Mobile phone numbers and SMS consent information are not shared with third parties for their own marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, understand visitor behaviour, and improve user experience.

Cookies may collect information about:

1. Website usage
2. Pages viewed
3. Browser and device information
4. Approximate location
5. Referral sources
6. Website performance

You may disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.

8. Third-Party Websites

Our website may contain links to third-party websites, lenders, financial institutions, social media platforms, tools, or external resources.

Mortgage Delivery Guy is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external website before submitting personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

You are responsible for taking reasonable precautions when sharing information online.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

1. Provide requested services
2. Maintain business and customer records
3. Meet legal and regulatory obligations
4. Resolve disputes
5. Enforce agreements
6. Protect our legitimate business interests

When information is no longer required, we may securely delete, anonymize, or destroy it in accordance with applicable laws and internal record retention practices.

11. Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to:

1. Request access to your personal information
2. Request correction of inaccurate or incomplete information
3. Withdraw consent for certain uses of your information
4. Request information about how your personal data is used
5. Opt out of marketing communications
6. Request deletion of information where legally applicable

Certain information may need to be retained to comply with mortgage industry regulations, legal obligations, licensing requirements, or legitimate business purposes.

12. Email Marketing

If you subscribe to our communications or provide consent to receive marketing emails, we may send you information regarding:

1. Mortgage services
2. \Mortgage rates and market information
3. Financing opportunities
4. Educational resources
5. Company updates
6. Promotions and relevant offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

13. Children’s Privacy

Our website and mortgage services are not directed toward children under the age of majority.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information.

14. Changes to This Privacy Policy

Mortgage Delivery Guy may update this Privacy Policy from time to time to reflect changes in:

1. Our business practices
2. Technology
3. Legal or regulatory requirements
4. Website functionality
5. Communication services

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us.

Mortgage Delivery Guy

Paramjit Singh
Mortgage Broker

Address:

6700 Century Avenue, 3rd Floor Unit #365 Mississauga, ON L5N 1V8

Phone: 416.848.0469

Email: paramjit@MortgageDeliveryGuy.ca

Website: https://mortgagedeliveryguy.ca

SMS Messaging Privacy Notice

Mortgage Delivery Guy respects your privacy.

By providing your mobile number and opting in to receive text messages, you agree to receive communications from Mortgage Delivery Guy related to your inquiry, mortgage services, appointments, application updates, customer service, and, where applicable, promotional communications.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at 416.848.0469.

Mortgage Delivery Guy does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

Your mobile information is used solely to provide requested communications and services in accordance with this Privacy Policy.

Consent to receive text messages is not a condition of purchasing or obtaining any mortgage product or service.